Cruising my 1995 Catalina 42 MK II sailboat with my cat XO, the good, the bad, and the ugly of the open ocean world cruising life.
Monday, January 9, 2012
Newegg Fails
I was delighted when I purchased an ASUS G74 Series G74SX-XN1 Notebook Intel Core i7 2630QM(2.00GHz) 17.3" 12GB Memory DDR3 1333 500GB HDD 7200rpm DVD Super Multi NVIDIA GeForce GTX 560M from Newegg on their Black Friday sale. It is a great machine and I was having a lot of fun with it when the screen started to fail. So I contacted Newegg and they said sure, it is covered by the warranty, send it back and we will take care of it. So I do, and two weeks later they tell me that they will not honor the return because I didn't return the cardboard box. What BS. So now I am going to have to wait another week to get it back and then return it to ASUS for service. Well Newegg, you just lost a loyal customer over a cardboard box. I how you are happy.
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