Wednesday, December 22, 2010


After a month of waiting for parts the new compressor and controller for the refrigerator finally came all together today.  Of course it didn't work.  The brand new compressor unit had a cheap telephone style connector which was broken and shorted out.  The manufacturers tech rep was on vacation and wasn't available - nor would he be available to help us until after the holidays.  (The entire controller only has six wires, you would think they could train more than one tech!)  But what do you expect for a $1,300 unit.  Oh, you mean customer service?  What is that?

After several hours of strange electrical readings we finally figured out that the connector was at fault.  The solution was to cut the connector out of the circuit and hard wire the cables together.  The system immediately came up operational.  I will see how it works out over the next day or two.

A special mention of the local technician who did the installation - John Butler of Green Cover Springs, FL.  He has been a prince the entire month.  I don't know how many hours he spent on the telephone with the supplier, distributor and manufacturer but I know that the time he spent did not show up in his invoice.  I highly recommend him to anyone who needs refrigeration or air conditioning work done on their boat.

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